Privacy policy

Privacy Policy

Last Updated: 13 june, 2026

At Foldease, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through payment providers)

Order Information

  • Products purchased

  • Order history

  • Transaction details

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Provide customer support

  • Send order updates and notifications

  • Improve our website and customer experience

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations

  • Send promotional offers and marketing communications (where permitted)

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience.

Cookies may be used to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website performance

  • Personalize content and advertisements

You may disable cookies through your browser settings, though some website features may not function properly.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

  • Payment gateways

  • Shipping and logistics providers

  • Analytics providers

  • Marketing and advertising platforms

  • Customer support tools

These third parties may have access to information necessary to perform their services but are not permitted to use it for other purposes.

5. Payment Security

We do not store complete payment card details on our servers.

Payments are processed through secure third-party payment providers that use industry-standard security measures to protect your financial information.

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Customer Rights

You may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information, subject to legal requirements

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise these rights, please contact us using the details below.

8. Retention of Information

We retain your information only as long as necessary to:

  • Provide services

  • Complete transactions

  • Meet legal and regulatory requirements

  • Resolve disputes

  • Enforce agreements

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Store Name: FOLDEASE

Email: lovepreetprajapat11@gmail.com

Business Address: Kaithal (Haryana)

Phone: 9518203617